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Hart Square AU Office +61 3 9111 0085
Hart Square UK office +44 344 567 8790

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100% INDEPENDENT & UNBIASED

Working exclusively with not-for-profit (NFP) organisations, charities, professional membership bodies,
trade associations, education and healthcare sectors.

CRM and Technology Consultants

Don't rely on luck to grow your organisation....

Seek independent advice and plan your growth effectively!

See our Services

  • Technology Audit
  • Business Process Review
  • CRM & Technology Strategy
  • Digital Strategy
  • Vendor Selection
  • Implementation Support
  • Onsite Training
  • Ongoing Strategic Support
  • CONFUSED BY THE JARGON ?

    We can access the whole market and will find the right solution for your organisation...

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    Hart Square, Independent CRM and Technology Consultants

    We provide consulting services to Professional Membership, Trade Association, Charity and other Not-For-Profit (NFP) organisations. At Hart Square we believe that CRM is a combination of strategy, people, process and culture underpinned by technology. We strive to help you maximise your investment in CRM and other technologies within your organisation by offering a wide range of consulting services that range from initial Technology Audits through to Vendor Selection, Implementation Support, Strategies and Training.

    Working in Partnership

    ‘At Hart Square, we’re renowned for building close, long-term working partnerships with our clients, whether they are Professional Membership, Trade Association, Charity, or Not-For-Profit (NFP) organisations. We aim to fully understand and meet their challenges, and whilst we have particular expertise in Customer Relationship Management (CRM) systems, we can advise on and integrate a wide range of associated technologies, including web, CMS, Events, LMS and finance.

    Our unique expertise, combined with our complete independence and objectivity, means we can evaluate and deploy a complete end-to-end solution for clients to meet their specific requirements and budgets.’

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    Our Latest Articles

    Communicating with members via mobile devices

    Have you embraced Mobile delivery as yet? How do you communicate with your members? The main forms of communication are letters, email, text messages, website/member portal, face-to-face, social media...

    Business Process Review 2 - Who needs to be involved? Article 2 of 4.

    BPR – who needs to be involved? In the second of our four-part series of articles on business process review (BPR), we examine who needs to be involved in...

    Business Process Review 1 - what do you need to review and why?

    BPR – what do you need to review and why? In the first of our four-part series of articles on business process review (BPR), we look at what you...

    Free Resources and Reports

    Developing a CRM Business Case

    Writing a CRM case

    15 Steps to Success

    Google Guide for NFPs & Associations

    Google eGuide for NFP's and Associations

    A Beginners Guide to Google

    Choosing a CRM supplier

    Choosing a CRM supplier

     Key Questions to Ask

    Some of the clients we are proud to have worked with…

    Our Latest News

    11
    Jun

    Hart Square helps IPF invest in new CRM

    Hart Square has helped The Investment Property Forum (IPF), an individual members’ organisation for those operating in the property...
    03
    Jun

    LCCI replaces CRM after 25 years

    Hart Square is working with London Chamber of Commerce and Industry (LCCI), the capital’s largest independent networking and business...
    17
    May

    Royal College of GPs completes end-user training

    Hart Square has delivered six bespoke Integra training sessions to 43 members of The Royal College of General Practitioners...
    06
    May

    ACU renews Integra Support Service

    ACU renews Integra Support Service The Association of Commonwealth Universities (ACU) has renewed Hart Square’s Support Service, which includes...